Post by sakibkhan54 on Mar 13, 2024 9:12:50 GMT
Recommend brands to accelerate the adoption of customer experience management technology. that can collect and identify bad customer experiences Including connecting brands to solve problems immediately. Most recently, AI was developed in FullLoop CX, a complete customer experience management platform with AI Machine Learning to understand natural language or Natural Language Understanding NLU to help solve brand penpoints. Create the best customer experience across the entire journey in real time.
and strengthen the management of good and sustainable relationships with customers. Including creating an opportunity to increase sales more than 5 times compared to the budget invested in using the platform. Let the brand stay ahead of the curve in business by becoming a brand. that is truly consumercentered Mr. Suthiphan Suthat Na Ayutthaya, founder and chief executive officer of Biscuit Solution Company Limited or BIZCUIT, revealed that in the digital age, customers can express their opinions on the services they receive. It is something that Fax List can be seen as normal, especially when giving those opinions can be done easily through a smartphone right away . Therefore, what brands can do is greatly create satisfaction in the service. It is the ability to respond quickly to customer needs because today's consumers don't like to wait.
But most brands or operators still use satisfaction assessments. of customers with questionnaires Or use software technology that is a CRM solution to collect data and use it to analyze the results to make a report or analysis report , but do not take action by taking the next step with the data, especially in solving problems for customers. individually To persuade customers not to stop using services with the brand. or some brands even have The use of information, however, is mostly used only in planning , or it may take a long time for the service to be improved. Additionally, data from Forbes magazine found that 66 of consumers expect brands to understand consumer needs [1] and 50 value brands being able to quickly solve problems first [2]. Therefore, it can be seen that Penpoint creates a good experience between brands and
and strengthen the management of good and sustainable relationships with customers. Including creating an opportunity to increase sales more than 5 times compared to the budget invested in using the platform. Let the brand stay ahead of the curve in business by becoming a brand. that is truly consumercentered Mr. Suthiphan Suthat Na Ayutthaya, founder and chief executive officer of Biscuit Solution Company Limited or BIZCUIT, revealed that in the digital age, customers can express their opinions on the services they receive. It is something that Fax List can be seen as normal, especially when giving those opinions can be done easily through a smartphone right away . Therefore, what brands can do is greatly create satisfaction in the service. It is the ability to respond quickly to customer needs because today's consumers don't like to wait.
But most brands or operators still use satisfaction assessments. of customers with questionnaires Or use software technology that is a CRM solution to collect data and use it to analyze the results to make a report or analysis report , but do not take action by taking the next step with the data, especially in solving problems for customers. individually To persuade customers not to stop using services with the brand. or some brands even have The use of information, however, is mostly used only in planning , or it may take a long time for the service to be improved. Additionally, data from Forbes magazine found that 66 of consumers expect brands to understand consumer needs [1] and 50 value brands being able to quickly solve problems first [2]. Therefore, it can be seen that Penpoint creates a good experience between brands and